Conference Committee

Martin

 

Chair in Marketing and Supply Chain Research

Gaby

 

Professor of Customer Centric Service Science, Scientific Director and Head of the Service Science Factory

Lisa

 

Associate Professor of Marketing

Dominik

 

Assistant Professor of Strategic Marketing and Innovation Management

Pascalle

 

Conference Coordinator

Laszlo

 

Communication and Events Officer at Service Science Factory

Board Members

Rubén Chumpitaz Cáceres IESEG School of Management
Tor W. Andreassen NHH, Norway
Sabine Benoit Surrey Business School, UK
Mary Jo Bitner Arizona State University, USA
Ruth Bolton Arizona State University, USA
Liliane Bové University of Melbourne, Australia
Michael K. Brady Florida State University, USA
Rod Brodie University of Auckland, New Zealand
Filipe Coelho Universidade de Coimbra, Portugal
Joe Cronin Florida State University, USA
Bo Edvardsson Karlstad University, Sweden
Ray Fisk Texas State University, USA
Mark Gabbott Macquarie University, Australia
Debra Grace Griffith Business School, Australia
Dwayne Gremler Bowling Green State University, USA
Thorsten Gruber Loughborough University, UK
Siggi Gudergan University of Newcastle, Australia
Anders Gustafsson Karlstad University, Sweden
Kristina Heinonen Hanken School of Economics, Finland
Charles Hofacker Florida State University, USA
Jens Hogreve Eichstätt, Germany
Jay Kandampully The Ohio State University, USA
Timothy L. Keiningham Rockbridge Associates, USA
Philipp Klaus Cranfield University, UK
Werner Kunz University of Massachusetts, USA
Bart Larivière Ghent University, Belgium
Annouk Lievens University of Antwerp, Belgium
Anna S. Mattila Pennsylvania State University, USA
Janet R. McColl-Kennedy University of Queensland, Australia
Cristina Mele Università degli Studi di Napoli “Federico II, IT
Andy Neely University of Camebridge, UK
Irene Ng University of Warwick, UK
Amy L. Ostrom Arizona State University, USA
A. Parasuraman University of Miami, USA
Lia Patricio University of Porto, Portugal
Adrian Payne University of New South Wales, Australia
Francesco Polese Universita Degli Studi di Salerno, Italy
Javier Reynoso EGADE, Instituto Tecnológico de Monterrey, Mexico
Klaus Schoefer Newcastle University Business School, UK
James C. Spohrer IBM, USA
Nicola Stockburger-Sauer University of Innsbruck, Austria
Jilian C. Sweeney University of Western Australia, Australia
Rodoula Tsiotsou University of Macedonia, Greece
Stephen L. Vargo University of Hawai, USA
Florian von Wangenheim ETH Zürich, Switzerland
Chris Voss London Business School, UK
Jochen Wirtz National University of Singapore, Singapore
Lars Witell Linköping University, Sweden
Nancy Wünderlich University of Paderborn, Germany

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